WORSHIP  |  CONNECT |  SERVE

WATCH WORSHIP FAQ

 

FREQUENTLY ASKED QUESTIONS

How do I watch the service on Sunday morning?
We livestream our 10:45 a.m. modern service and our 11:00 a.m. traditional service. 

Look for the “view livestream” button for the service that you would like to watch. The button will be located on the center of our homepage at www.roswellpres.org on Sunday mornings. The pre-service slides will begin 15 minutes prior to the service giving you time to prepare your worship space. Check out our website for tips to make digital worship meaningful.

Can I watch on my TV?
Sure! YouTube or Vimeo apps on your smart TV or streaming device make streaming easy. Subscribe to our Vimeo and/or YouTube channel so our livestream video will be easy to find on Sunday morning. The configuration to stream from our Church Online Platform (roswellpres.online.church) varies depending on what device you're using. Below are links with instructions or applications for streaming on your TV

AppleTViOS/Apple 
ChromeCastAndroid | iOS/Apple | Google Chrome (PC/Windows)
FireTVAndroid |  iOS/Apple | Native Streaming 
RokuAndroid | iOS/Apple

Helpful Hint: Many people like to have the livestream chat open on a second device while watching the service on TV to participate in real-time conversation with staff and members of the congregation. To join the fun go to roswellpres.org [active link] and click view livestream on your phone, tablet, or computer.
 

What browser should I use?
Participants may use Google Chrome, Mozilla Firefox, and Safari.
We suggest any current browser that supports HTML5.
 

Why is my connection buffering or stopping?
If your internet connection is slow or having trouble, the stream may pause. You can select the stream quality manually; to set your quality, click the video and choose the quality setting you desire. Try a lower quality and see if that allows you to view with fewer pauses. 

You can also try a speed test! Visit https://www.speedtest.net/ and tap GO! Speeds under 10 MBPS will likely cause choppy video. If that’s the case, try moving closer to your router at home or call your internet service provider for help!

 
I see the video but I don’t hear anything.
What’s happening?

Most browsers don’t automatically play the audio from a video playing on the site. To get the sound to start, simply click the video or click tap to unmute.

If you still don’t hear audio:
  • Check to make sure speakers are on and that your volume is up on your device. 

     
  • Check to make sure the volume is up on the video itself. The sound settings are located in the bottom bar of the video player.
  • If you’re still having trouble, unplug any external audio device (headphones,
    speakers, etc...) and test using your built in speakers.

I’m seeing an error message, or the video isn’t showing. What can I do?
First, check the time. If it’s not a time that we’re broadcasting, you won’t be able to watch the service. We livestream our 10:45 a.m. modern service and our 11:00 a.m. traditional service.

If the service is currently being live-streamed, you might need to refresh to get it to show (this usually happens if your connection gets interrupted for some reason). Just press the refresh button (the circular arrow at the top of your browser) to see if that corrects it.

 
How can I access the chat feature during a livestream?
When a service is in progress, or live, go to roswellpres.org  and click "View Livestream," for the service that you would like to watch. On the right side of the page, there will be an active chat occurring. This chat is most often hosted by 1-2 RPC staff or members. You can say hello, visit with others while watching, request prayers and ask specific questions about the life and mission of RPC.

I don’t see the chat, How can I access it?
First, make sure you’re watching on our church online platform! Head to roswellpres.org and click on view livestream if you’re not there already. Most of the conversation happens there!
 
Check to see if your video is fullscreen. If it’s fullscreen, you won’t see the chat features. Make sure you’re using google chrome. It’s the most reliable browser for watching church online! Get it here. If you’re still not seeing the chat, try refreshing your page.
 
 
Can I watch the service later?
Yes!  To access worship outside of a Sunday morning, visit our website and click “watch worship” on the homepage. Or select "watch worship" under the "Worship" menu. 

WATCH WORSHIP

Where can I find who is preaching this Sunday and what time?

Visit our website, you have a couple options to locate this information.
From the homepage you'll have access to "Download the Worship Guide" from this link you'll be able to download the Modern Worship and Traditional Worship guides.
From the navigation select the "WORSHIP" dropdown to select either "SUNDAY WORSHIP" or "WORSHIP SCHEDULE"

How do I sign the Friendship Register?
Visit our website, on the homepage you'll see the "Friendship Register" link. Or navigate to the "SUNDAY WORSHIP

If you have more questions about how to watch the livestream or worship videos? 
We’d be glad to help answer questions in the chat when we’re live,
or you can email meghan@roswellpres.org with a specific question.

If you have more questions about how to access the worship information, please email Vicki Tribick at vicki@roswellpres.org.

 

SIGN UP FOR WEEKLY EMAILS FROM RPC


 

 

770-993-6316

rpcinfo@roswellpres.org


MAILING ADDRESS
PO Box 988
Roswell, GA 30077-0988

BUILDING ADDRESS
755 Mimosa BLVD.
Roswell, GA 30075